Food Assistance Programs

Questions regarding SNAP benefits?

Visit the Social Services office next door to Crossroads’ pantry!

Monday through Friday
8:30 a.m. – 4:30 p.m.

For food assistance, call:
1-855-719-7627 or

What You Need to Know About PAN 2020

What is CSFP/PAN?

CSFP (Commodity Supplemental Food Program), or locally known as PAN (People and Nutrition), is a senior food box program that is run through the North Texas Food Bank in partnership of the Texas Department of Agriculture (TDA) and USDA (1).

Who is Eligible for This Program?

  • Applicant must be 60 years or older
  • Applicant must be a resident of one of the 13 counties the North Texas food bank services
  • Dallas, Delta, Denton, Collin, Ellis, Fannin, Grayson, Hopkins, Hunt, Kaufman, Lamar, Navarro or Rockwall County (2)
  • The applicant, per TDA, must be 130% below the poverty level line
  • Applicant will need to disclose total gross income from all income sources
  • Total household income will have to meet income eligibility guidelines
  • Household size must include all related and non-related persons that live under one economic unit (individuals that you share bills with) (2)
  • Individuals do not have to be a U.S. citizens to fill out an application

What is Included in the CSFP/PAN Box?

Those that are eligible for CSFP/PAN are eligible to receive a box of non-perishable food items once a month at Crossroads or any participating distribution site (1). (Amount of items per category will remain the same, but items within each category will be rotated).

  • Vegetables– 8 items- canned vegetables, vegetable soup, dehydrated potatoes, etc.
  • Fruit & Juice– 4 items – fruit juices, cans of fruits, raisins, etc.
  • Milk– 2 UHT (ultra-high temperature) units or non-fat dry milk and 1 UHT unit
  • Plant-Based Protein– 3 items- dry lentils, canned beans, peanut butter, etc.
  • Meat, Poultry & Fish– 3 items – beef stews, canned tuna, canned chicken breast, etc.
  • Pasta & Rice– 2 items- rice, pasta, brown rice, etc.

What do I need to Apply for CSFP/PAN?

Program is currently facilitating on a wait list for those interested in participating in the program.  If an applicant is added to the wait list, they are still eligible to receive a monthly box when there is availability.  To enroll, clients will need to have a form of identification (ex. identification card, birth certificate, drivers license, passport, etc.) and to disclose gross income.

How Often Would I Need to Recertify for CSFP/PAN?

Clients only need to recertify once a year for CSFP/PAN

What Distribution Sites Distribute CSFP/PAN Boxes in North Texas?

Click here to see all of the distribution sites that offer PAN in the Dallas area.


**Due to COVID-19, please contact the CSFP/PAN program at NTFB to confirm distribution sites that are currently operating outside of Crossroads Community Services (214) 367-3123.



North Texas Food Bank. Senior Programs. Retrieved from  (1)

North Texas Food Bank, Texas Department of Agriculture, & U.S. Department of Agriculture. (2019). Csfp/Pan 2019 Updates (pp. 1–18). (2)

Texas Department of Agriculture. Income Eligibility Guidelines. Income Eligibility Guidelines. Retrieved from (Table 1)

What is WIC? 

The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) is a federal assistance program for healthcare and nutrition of low-income pregnant women, breastfeeding women, and children under the age of five.

Who is eligible for WIC?

  • Families with children under the age of 5
  • Infants
  • Pregnant women
  • Women that are breastfeeding

The benefits of WIC

  • Nutrient-rich foods
  • Breastfeeding support 
  • Private counseling with certified nutritionists
  • Nutrition classes
  • Recipes & cooking examples

You can apply for WIC in one of three ways:

  1. Through an online application – click here to fill out the application!
  2. By going to a nearby WIC office – click here to find a WIC office close to you!
  3. By calling 800-942-3678. You will be asked questions to see if you are eligible for WIC. If you are, you will be put on the phone with a nearby WIC office to plan an appointment.


Texas WIC Income Guidelines

Families with various incomes are eligible for WIC. People on Medicaid, TANF, or SNAP meet the income guidelines and are eligible for WIC. WIC is open to households that meet the income guidelines.

Monthly Income Guidelines for WIC

Total Number of Household Members  Gross Monthly Household Income
1 $0 – $1,926
2 $0 – $2,607
3 $0 – $3,289
4 $0 – $3,970
5 $0 – $4,652
6 $0 – $5,333


Yearly Income Guidelines for WIC

Total Number of Household Members  Gross Yearly Household Income
1 $0 – $23,107
2 $0 – $31,284
3 $0 – $39,461
4 $0 – $47,638
5 $0 – $55,815
6 $0 – $63,992

If you have more than 6 household members or have further questions about income, call your local WIC clinic.

Income can also be verified by weekly or biweekly periods

For more information on Texas WIC, visit